Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Guarantee

  • Our tech support crew is present round the clock to take care of all of your current assistance tickets. Every single ticket you send out to us will be replied to within no more than 60 mins. If your issue demands the help of an admin, we will address the ticket to the person on shift and will inform you that the case is under control.

  • Top quality support service

  • Top–quality Tech Help And Support Service

  • We give you 24x7x365 client support by using a ultra–fast ticket program integrated into your Control Panel. You may email us anytime about any of the software applications that come pre–configured on the virtual server, including the selected Linux distribution, the server admin panel and our custom produced Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Hosting Control Panel that is included completely free with your VPS gives an incorporated article base. You will see a group of comprehensive how to content articles and an array of step by step video courses that demonstrate all the common site control tasks. You can view them by clicking on the Help or Video keys in the upper right corner of each Control Panel section.