Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you can find a comprehensive Help section offering plenty of instructional articles and frequently asked questions. They are contributed by our support team of qualified techs. Simply fill in your question and our intelligent platform will offer you the most appropriate answer.

  • Top quality support service

  • Educational Videos

  • If you prefer to see how an action is accomplished or how a problem is taken care of, rather than just reading about it, examine our selection of how–to video tutorials. They address a variety of topics and will help you quickly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 support service with a 1–hour support ticket response time guarantee. A group of skilled customer service technicians will be at your disposal to answer all the inquiries that you may possibly have. During off–peak hours, a response will be supplied within just 20 minutes.