A 99.9% Server Uptime

We’ve built our shared web hosting system using reliable hardware and heavily customized software. Our sysadmins have installed a modified version of SELinux on all our physical servers in order to ensure the highest level of safety and reliability. We’ve set up several DoS protection devices together with powerful firewall software to make sure our internal network is impenetrable and safe.

All shared web hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you develop your own cloud hosting system, it’s important that you also build your own network infrastructure. That’s the reason why we built a custom internal network in each one of our data centers. Based on enterprise–class Juniper switches and routers, our internal network allows for unbelievably fast data transfer rates and is also fully redundant.

In this way, you can enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, regardless of which web hosting offer you have selected.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Regardless of the fact that we have done our best to lower all potential risks with our cloud hosting packages and although we offer premium customer support, there are situations when the customer simply isn’t happy with what we have to offer. Or he has to switch to a more robust web hosting solution, like a VPS server or a dedicated server.

This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not satisfied, we will give you a full refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We have cautiously selected each member of our 24x7 support team to make certain that we can provide the best customer support that you can possibly get. Each of our techs has many years of experience working with web hosting accounts behind his back, hence they know what they are doing. And they’re available 24–7–365 – you’ll be able to call them at any time and they’ll reply as fast as possible.

Their average response time is just twenty minutes, whereas with many other hosting suppliers you need to wait for days. What’s more, we offer you a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to within one hour.

24/7 Technical Support