You will find lots of shared web hosting suppliers on the market, still the majority of them are resellers that have limited resources, especially when it comes to support. A good way to distinguish them is the option to reach the company over the phone. The level of support that you'll receive via this particular channel of communication varies based on the supplier - some provide experienced phone support, while others offer basic and customer support only as some matters are more time-consuming and it is more convenient to be resolved with a trouble ticket, especially when the situation has to be escalated. Still, it is good to know that you could always contact your website hosting supplier because there're countless small problems which can be resolved easily and in a very timely manner through a call, not mentioning that you're able to get additional information for the services even before you become a client.

Phone Support in Shared Web Hosting

Because we have live telephone support 14 hrs daily, you can contact us and consult with one of our customer support representatives to find out more about all of the shared web hosting that we supply and make sure that our servers meet the system requirements for your websites prior to buying anything. For your benefit, we have phone numbers on 3 different continents so you'll be able to call the one closer to you - in the U.S.A., the UK or Australia. In case you are already a customer, you'll be able to call us about general and billing matters, and even about some tech issues. If the problem is strictly technical or it needs longer time to handle, you should go through our ticketing system, that will enable both you and our technical support crew to monitor the info provided by both sides.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always someone to help you if you have any queries about the semi-dedicated server plans that we provide. Whether you'd like to find out more about our packages, you have some billing issue or some general problem, you can just give us a call. Although some more technical issues could require a support ticket to give time to our technical support team to investigate, we are able to assist you with lots of tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on as many as 3 different continents - in the United states of America, the United Kingdom and Australia, we have local phone lines in these countries as well. In case you're in another country, we have a global number where you are able to get in touch with us.